The municipal office is increasing its services from 20 AprilRadotín
Town Hall, which is fully functioning during the state of emergency, is opening
all its workplaces from 20 April. However, based on the recommendation of the Czech
Ministry of Health, there will be special procedures in place and increased
Czech government decided to limit the operation of all public institutions due
to the declaration of a state of emergency and in connection with other
measures to prevent the spread of a new type of coronavirus in mid-March. The
office doors were open only for three hours on Mondays and Wednesdays, the rest
of the time the staff did all their work in their workplaces or from home or
helped with the emergency situation (sewing masks, working in the distribution
centre, purchasing materials, distributing information leaflets to letter boxes).
Monday, 20 April, everything is slowly returning to normal, the office will begin
to operate normally from Monday to Friday. However, because it is a small
institution located in five buildings spaced apart (none have a reception or
security service at the entrance), the following precautions are required to
protect employees and clients in order to comply with safety principles and emergency
continue to prefer contactless ways of doing business – via a data box, in
writing, by e-mail and by phone, if possible.
the case of an urgent matter which cannot be resolved “remotely”, the normal office
hours for all workplaces will be on Mondays and Wednesdays from 8.00 to 12.00
and from 13.00 to 18.00. It is still necessary to book an appointment at all
workplaces in advance
– the Department of Population Registration and Personal
Documents via the ordering system
(or by phone at 234 128 245), other
workplaces by phone or e-mail.
only office where it is not necessary to book in advance is the mail room. The
mail room will be open all week during regular opening hours
, except for the
lunch break (12.00-12.30 every day).
the personal contact between clients and office staff will be modified
because the town hall does not have enough counter offices or one central
office with separate rooms, clients will have to ring the member of staff they
have an appointment with at the entrance to the building and they will be
admitted remotely. The procedure at the counter will be as usual. Where counters
are not available, clients will not be allowed into the office
until they are
installed – they will either wait at a place designated by the member of staff while
their request is dealt with, or the outdoor tents that have already been
installed at the main municipal buildings will be used (town hall,
administrative agenda, social agenda).
course, you may only enter and move around in the buildings if your nose and
mouth are covered. You must adhere to increased hygiene rules
and also now clean
your hands at the entrance to the building with hand sanitiser. Hand sanitiser
will be placed at the entrance to all municipal buildings and there will also
be increased cleaning inside the buildings throughout the day. Clients can then
dispose of used disposable masks in a special container (already installed). Thank
you for your understanding and for respecting all these rules.